We boil at different degrees. – Clint
Eastwood
A story is
told of the 18th-century British physician John Hunter, who was a pioneer in
the field of surgery and served as surgeon to King George III, who suffered
from angina. Discovering that his attacks were often brought on by anger,
Hunter lamented, "My life is at the mercy of any scoundrel who chooses to
put me in a passion." These words proved prophetic, for at a meeting of
the board of St. George's Hospital in London, Hunter got into a heated argument
with other board members, walked out, and dropped dead in the next room.
As a leader
it is important to know how to deal with anger. Let’s face it, we’ve all had
moments when our anger has got the best of us and we’ve said and down things in
hindsight that we wish we hadn’t. Yet how we deal with our anger is what will
distinguish us as a leader who commands respect. So here are a few helpful
reminders and solutions to keep in mind before anger gets the best of you.
Not all anger is bad
The
scripture says in Ephesians 4:26, “Be angry and do not sin, do not let the sun
go down on your wrath.” There is a line when you get angry that you do not want
to cross. It’s the point where words and actions can do irreversible harm. But
anger itself is not bad. It means that you are invested, care, and are
passionate about something. Understand that your emotion of anger is not bad,
it all comes down to your response.
Not all pleasantness is good
As a leader
you need to set the example with your attitude and actions and with the
composure you present to your people. All smiles and little truth telling can
be just as harmful as misguided anger. Expectations with your team need to be
clear. As a leader you need to strike a balance between anger that hurts you
and pleasantness that weakens you.
Anger is your stop sign before taking
action
Before
acting on anger that may have been building up over a span of time-- stop.
Important to consider here is an understanding of why you are angry, whom your
anger might be geared toward, and what the proper actions should be going
forward. This is where you earn your stripes as a leader and what you do in
your moment of anger will be make you or break you.
It was said
that when Abraham Lincoln had to write a letter to someone who had irritated
him, he would often write two letters. The first letter was deliberately
insulting. Then, having gotten those feelings out of his system, he would tear
it up and write a second letter, this one tactful and discreet. Perhaps, like
Lincoln, you need to sit down and write two letters, but never act out in anger
in a way that is unbecoming to your leadership.
Anger is your catalyst for
improvement
As already
stated, anger is neither good nor bad, what’s critical is your response. If you
channel the energy produced by anger in the right direction it can produce
positive results that can be helpful. Perhaps you are angry over quarterly
earnings that did not meet expectations. Channel that energy in a way that
challenges your team to find new approaches or ways to improve. When you tap
into that energy in a positive way it can be just the spark you need to turn
things around.
Anger is your responsibility to
confront
As a leader
you carry a weight and responsibility that most know nothing about. All the
pressures you bear have a way of adding up and weighing you down. Despite all
the illusions of grandeur, leadership can be tough and can take a toll.
It is
important that you take ownership of your issues with anger. Key areas that
will make a world of difference (not an exhaustive list) in your leadership and
keeping your anger under control is when you learn how to manage your time, learn
how to delegate, take time to get away and recharge, set realistic
expectations, pay attention to your diet and exercise, make yourself
accountable to others, and your spiritual discipline.
Anger, like
your attitude, is an emotion to be managed and channeled in the right
direction. Either you will shape your anger or your anger will shape you.
© 2016 Doug
Dickerson
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