People don’t quit companies, they
quit lousy bosses. – Jimmy Collins
I was in the
car not long ago listening to an episode of the Dave Ramsey Show (http://bit.ly/NfZIDm) when a caller was describing to
Dave how her husband was ready to quit his six-figure income because of a toxic
work environment that had pushed him to the brink.
I couldn’t
help but wonder how a person in such a financially secure position could walk
away from it due to deplorable working conditions. Unfortunately, it’s a wide
spread problem for far too many people.
A Benefits
Pro article (http://bit.ly/1ZZ4oeU) reveals some of the top reasons why
many in the workplace are ready to bolt. Among the top reasons are: Low pay,
awful commute, unreasonable workload, annoying co-workers, poor work/life
balance, lack of opportunity for advancement, the boss, and layoff/firing fear,
to name a few.
If you were
to give yourself an honest assessment of your present circumstance would you
find yourself in the position like the lady talking to Ramsey or perhaps a
person described in the article above who for whatever the reason were ready to
quit?
Perhaps you
are an employer who is trying to make sense of poor morale and attitudes that
reflect a disengagement that troubles you. Here are some steps you can take to
begin to close the gap and build a culture that matters.
Look in the mirror
Building the
kind of company workers would never dream of leaving begins by being the kind
of leader everyone wants to follow. If workers are ready to walk out the door
making six figures it likely has less to do with the company and more to do with
the leader. Never stop growing and learning as a leader and before you try to
grow others, grow yourself.
Get connected
It was John
Maxwell who said, “People don’t care how much you know until they know how much
you care.” Unless you get this right, your organization will be a revolving
door of talent who can and will go elsewhere. Building your company begins by
building relationships. When your people mean more to you than your profits you
will never have to worry about people walking out the door.
Build bridges
Building a
culture of trust and openness begins when you connect your people to one
another. While job descriptions and responsibilities may vary it is important
that each person see the value of his or her role. Job titles and duties may
vary but everyone brings talent and skills needed for success. Building a
culture that matters begins when you bring people together, not when you keep them
apart.
Embrace change
Building a
culture that matters can only happen in an environment where change is allowed.
The way things were done twenty years ago may have served you well at the time
but how is it working now? Employee engagement is essential to your success and
creative options exist today on levels that were not present a decade or two
ago. Many an organization have lost their competitive edge simply because they
were not ahead the curve as it relates to change. Don’t let your inability to
change be the reason your best and brightest flee.
Be willing to prune
The truth
is, some people are never happy unless they are unhappy. They are chronic
complainers and whiners. They have bad attitudes and are the laggards on every
decision to move forward. For them the glass is always half empty and they are
always finding fault along with sowing seeds of strife. The old saying goes,
“What you tolerate, you promote.” In
order to build a culture that matters in which everyone can thrive and reach
their potential you must accept the reality that not everyone can or should
take the journey with you. Let them go.
Give ownership
When your
people are empowered they will seldom disappoint. It’s an age old principle
that has been proven time and time again. When people have ownership and the
power to make decisions at the closest level to the problem they will succeed. Sometimes
the best thing you can do as a leader is to get out of the way. When there is a
shared ownership of the mission and vision then everyone has a stake in the
outcome. The key for you as a leader is to welcome your people into the
process, not shut them out.
These are
but a few practical steps that if implemented can start a process of closing
your revolving door and building the kind of culture that you and your people
can take pride in. Are you ready to get started?
© 2016 Doug
Dickerson
No comments:
Post a Comment